Privacy Policy

Our Commitment to Your Privacy

At Florida Lottery, we are dedicated to maintaining the trust you have placed in us by safeguarding your personal information and respecting your right to online anonymity.

What Personal Information May Be Collected

When you register for an account or engage with our platform, we may collect various types of information about you. This includes:

• Account registration details: name, email address, password (stored securely using industry-standard hashing algorithms)
• Device and browser information: operating system type, device model, screen resolution, browser version
• Usage analytics and behavioural data: login history, game or content consumption patterns

Account Registration Information

When creating an account with us, you will be asked to provide basic registration details. We use this information to:

• Authenticate your identity for secure access to the platform
• Personalise your experience based on your preferences and device configuration
• Provide tailored recommendations for games, services, or features that may interest you

Device and Browser Information

We collect technical data about your devices and browsers to ensure compatibility with our platform. This information helps us:

• Improve performance, stability, and security across various operating systems and browser configurations
• Develop targeted support materials for users facing specific device-related issues

Cookies and Tracking Technologies

To enhance user experience, we use cookies (small text files stored on your device) and other tracking technologies to collect anonymous analytics data. This information is used:

• To measure usage patterns and engagement metrics across the platform
• To create anonymised profiles that help us refine our recommendations and features

Communication Preferences

We respect your preference for communication regarding promotions, events, or service updates. You can manage these preferences at any time through your account settings.

Data Storage and Retention

Your personal information is stored securely on secure servers using robust encryption methods (AES-256). We adhere to the following retention policies:

• Account registration data: retained until you request deletion
• Usage analytics and behavioural data: anonymised and aggregated; retains no personally identifiable information

Security and Account Protection

We utilise best-in-class security measures, including multi-factor authentication, SSL/TLS encryption (TLS 1.2 or TLS 1.3), to safeguard your account.

Account Access and Password Protection

To ensure secure access, we strongly recommend using a unique password for each platform you register with. Additionally:

• We store passwords securely using industry-standard hashing algorithms
• Account lockout mechanisms are in place after multiple failed login attempts

User Rights Regarding Personal Data

You have the right to request correction or deletion of your personal information stored on our servers.

Third-Party Services or Integrations

In rare cases, we may partner with third-party services for additional functionality. In these instances:

• We ensure that such integrations meet our stringent security standards
• Transparency about data sharing will be provided in advance

Responsible Handling of User Information

We strictly adhere to applicable privacy regulations and guidelines, ensuring responsible handling of user information.

Age Restrictions and Minor Protection

If you are a minor (under 18), we advise that you do not register for an account. In compliance with local laws:

• We prohibit access by minors
• No data will be retained or processed on behalf of users under the age of majority